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Privacy Policy

Last updated: December 2024

Introduction

Welcome to Horoscopyskva. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our emotional intelligence training services. Please read this privacy policy carefully to understand our policies and practices regarding your information and how we will treat it.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not access or use our services.

Information We Collect

We collect information about you in several ways when you visit our website or use our services:

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Register for an account or enroll in our courses
  • Fill out contact forms or request information
  • Subscribe to our newsletter or marketing communications
  • Participate in surveys, contests, or promotional activities
  • Contact us directly via email, phone, or other communication methods

This information may include your name, email address, phone number, postal address, payment information, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns, including:

  • IP address and geographic location
  • Browser type and version
  • Operating system and device information
  • Pages visited and time spent on our site
  • Referral sources and exit pages
  • Date and time stamps of visits

How We Use Your Information

We use the information we collect for various purposes, including:

  • Service Delivery: To provide, operate, and maintain our emotional intelligence training services
  • Account Management: To create and manage your account, process enrollments, and track your progress
  • Communication: To send you course updates, newsletters, marketing materials, and respond to your inquiries
  • Payment Processing: To process payments and manage billing for our services
  • Personalization: To customize your experience and provide personalized content recommendations
  • Analytics: To analyze usage patterns, improve our services, and develop new features
  • Security: To protect against fraud, unauthorized access, and other security threats
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These providers are contractually obligated to keep your information confidential and use it only for the specific services they provide to us.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe such disclosure is necessary to:

  • Comply with legal obligations
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing
  • Protect the personal safety of users or the public

Business Transfers

In the event of a merger, acquisition, or sale of our business assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and vulnerability testing
  • Access controls and authentication mechanisms
  • Employee training on data protection and security practices
  • Secure backup and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information, including:

Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of this information in a portable format.

Correction and Updates

You can update or correct your personal information at any time by logging into your account or contacting us directly.

Deletion

You may request that we delete your personal information, subject to certain legal and business requirements.

Marketing Opt-Out

You can opt out of receiving marketing communications from us by clicking the unsubscribe link in our emails or contacting us directly.

Cookie Settings

You can manage your cookie preferences through your browser settings or our cookie consent tool.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Provide personalized content and recommendations
  • Analyze website traffic and user behavior
  • Improve our services and user experience
  • Deliver targeted advertising (where applicable)

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a child under 18, please contact us immediately so we can delete such information.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country or jurisdiction, where data protection laws may differ from those in your country. By using our services, you consent to the transfer of your information to these locations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Horoscopyskva

Address: 33 Kwame Nkrumah Ave, Takoradi, Ghana

Phone: +233 31 202 3311

Email: [email protected]

We will respond to your inquiries within 30 days of receipt.

Horoscopyskva

Transforming lives through emotional intelligence and stress management education. Building stronger relationships and healthier communities.

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33 Kwame Nkrumah Ave
Takoradi, Ghana

Phone: +233 31 202 3311

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